Solutions for Digital Literacy

Sollution One

  • Encourage collaboration throughout Nashville by connecting existing organizations serving the community to strengthen technology adoption and digital empowerment. Create solutions that will be sought and shared to enable people with disabilities, seniors and those who need some form of accommodation to more easily use a computer and access the Internet. 

Solution Two

  • Work with community partners to create and execute an asset and deficit mapping process of digital inclusion in the city. This may take the form of a survey, as is performed every three years in Austin, Texas. Develop a committee composed of Metro Nashville Public School tech leaders to help align in school and out of school techtrainings and opportunities for MNPS students and families. 

Solution Three

  • Create enhanced digital literacy programs that go beyond the basics to develop and support programs that enrich users’ experiences and enable people to move from novice to expert users, and for some to become digital innovators or professionals. Some cities are developing innovation hubs and citizen user testing groups (CUT) to build solutions to social problems in the city. 

Solution Four

  • Create and develop programs providing access to affordable, available and sufficient devices and technical support. This includes partnering with local businesses on WiFi access for learning, seeking mobile hotspot programs and/or affordable LTE, increasing assistive tech (to help those with different abilities) at community sites, and increasing support for device ownership programs. 

Solution Five

  • Develop trainings on the city’s web portals to empower Nashville residents with information about their communities.

Solution Six

  • Create resources to be integrated into all programs to encourage people to use the Internet responsibly while protecting their digital privacy and security. Parents and other caregivers will be provided training and resources so that they can actively guide their children’s online activities and protect their children’s digital safety.